Alamo Car Rental Terms
ALAMO RENT A CAR
Alamo Rent a Car is owned by Enterprise Holdings, operator of the largest rental car company in North America. Based in Clayton, Missouri, with branches across the entire United States as well as other countries. Alamo car rental is known for its superior customer service, and ability to exceed customer expectations. Alamo works with tour operators and offers special benefits and discounts that allow us to be competitive offering their vehicles to our customers.
The Alamo Rental Car Brand is innovating and working on an updated “low touch” and “no touch” car rental model, as well as being committed to maintaining the highest standards of cleanliness in the car rental industry.
WORKING WITH ALAMO RENT A CAR
Discount Hawaii Car Rental has developed a solid and dependable working relationship with Alamo Car Rental over the last 20+ years. Building this strong connection has allowed us to grow and expand along with their offerings in Hawaii. Alamo car rental locations exist on every Island, and on some Islands, there is more than one location for convenience and to allow customers to rent a car with our discounted rates, and experience the expertise and superior customer service offered by Alamo.
Our customers have passed on to us their positive experiences dealing with Alamo Car Rental Hawaii, and we agree – our staff has great relationships with our counterparts at Alamo, and we are in contact by phone and email whenever we need help with a car rental situation, whether it is booking a large van behind the scenes, or requesting arrangements for a customer with special needs.
We also appreciate the opportunity to offer benefits such as one extra free additional driver – this benefit can save a traveler up to $14/day to add someone other than a spouse to their Alamo car rental in Hawaii.
Alamo FAQ’s
Can I use a debit card at Alamo car rental?
At Alamo car rental airport locations, debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary by air or cruise ship. The name and address shown on the renter’s driver’s license must match their current home address. (Active duty military personnel are exempt from address requirements). At the time of rental, charges will be placed on the debit card which reduce the available funds in the account associated with the card used. The renter is responsible for any overdraft fees incurred.
Money orders and prepaid cards are not acceptable forms of security deposit but may be used to pay any balance due at the end of the rental. Cash is not accepted.
Is a military discount available?
Our rates are already associated with a discount code, so no further discounts are allowed. There is no Alamo Car Rental military discount in this case.
Do they require a deposit?
Passengers arriving by air or cruise ship will be asked to provide a credit card or debit card with funds to cover the cost of rental. Renters without a ticketed return travel itinerary will need to provide a credit card with sufficient funds to cover the cost of the rental plus $200.
Does Alamo car rental charge for mileage?
Alamo Car Rental does not charge for mileage in Hawaii.
Why is Alamo a good rental company?
Alamo excels in customer service. They have high standards for their staff including the cleanliness of their vehicles. We get very few customer complaints with Alamo, and virtually every complaint has been resolved easily with Alamo.
Does Alamo car rental charge for additional drivers?
Yes, normally Alamo allows only the spouse to drive free, but we have a special arrangement with this company that allows one free additional driver other than a spouse or domestic partner. This benefit will show on the computer screen at the car rental location.
ALAMO TERMS AND CONDITIONS
Alamo Car Rental Requirements
- Valid Driver’s License in the name of the driver
- Major credit/debit card* in the name of the driver
- Passport (Foreign Nationals)
- 21 years of age. Drivers aged 21 – 24 are subject to a $25 day young driver surcharge
- Clean driving record
- Contracted Rate Benefits – one free additional driver (save $14.99 per day for the spouse or other additional driver/s)
*See approved credit cards and Alamo car rental debit card policies
Approved Credit Cards
- American Express
- Discover
- Mastercard
- Visa
Additional Alamo Information & Requirements
Base rates do not include optional insurance, taxes, Vehicle Licensing fee, applicable Airport Concession Recovery Fee and the Hawaii Highway Revenue surcharge. Renters will be responsible for all charges at the rental location.
Weekly rates can be based on 5 – 7 consecutive days rental on one island only.
DEBIT CARDS: Debit cards must have the Visa or MasterCard logo on the card. The renter must show proof of a round trip travel ticket. Debit cards are NOT accepted from Same City/Island Renters or young drivers (ages 21-24).
Age Requirements: Qualified renters shall be at least 21 years of age. Renters between the ages of 21 and 24 will be assessed a $20 per day surcharge and may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, Convertibles.
Alamo has a 29 minute grace period for daily rentals. If the vehicle is returned within 2 hours of the time it was rented on a subsequent day, additional hourly charges will apply. Over 2 hours or more will incur an additional day charge.
24-hour advance booking recommended. No other coupons or discounts apply.
All rentals are subject to Alamo’s standard terms and conditions in effect on the rental date.
All prices USD and subject to HI taxes. Rates for taxes, optional products and surcharges are subject to change without notice.
Optional Services
(Optional services as currently offered, may be subject to change without notice)
*Contracted benefits only apply for the pre-negotiated rates posted.
- Additional Driver *One free additional driver (all others $14.99 per day)
- Child Safety Seat $13.99/day ($69.90/week $140 max)
- GPS Navigation Device $15.99/Day
Optional Protection Plans
Alamo car rental insurance policy terms & conditions and rates are subject to change without notice
- Collision Damage Waiver (CDW) $34.99/day
- Extended Protection (EP) $14.24/day
- Personal Accident Insurance (PAI) $7.00/day
- Roadside Plus (RP) $6.99/day
- Personal Effects coverage $7.50/day
- Supplemental Liability Protection $12.81/day
Alamo Car Rental Locations in Hawaii
Customer service 1 844 307 8011
Roadside assistance 800 407 4411/ 1 800 803 4444
Big Island Hawaii
HILO AIRPORT (ITO) 1 844 913 0734 / 808 961 3343
Hilo International Airport – 131 Kekuanaoa St, Hilo HI 96720
KONA AIRPORT (KOA)
Kona International Airport 73 106 Aulepe Street,. Kailua Kona HI 96740
Kauai Island
LIHUE AIRPORT (LIH) 1 844 914 1551
3276 Hoolimalima PL, Lihue Kauai HI 96766
Maui Island
KAHULUI AIRPORT (OGG) 1 844 913 0747
101 Mayor Elmer F Cravalho way, Kahului Maui HI 96732
West Maui- Sheraton Maui Resort & Spa
2605 Kaanapali Pkwy. #3 Lahaina (808) 661-8804
Oahu Island
HONOLULU AIRPORT (HNL)1 844 913 0736
3055 N. Nimitz Hwy, Honolulu HI 96819
Aulani Disney Resort And Spa 808 676 5924
Ko Olina, 92-1185 Ali’inui Drive, Kapolei, HI 96707
Waikiki Kaiulani
151 Kaiulani Avenue, Honolulu HI 96815 – This location no longer exists
Molokai Island
Hoolehua Airport 808 567 6381
Bldg. #2 Airport Loop, Hoolehua, HI 96729